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| Question #1 |
| Are the aerobeds the same size as traditional beds? |
| Answer: |
| Yes, an aerobed twin, full, queen, or king are the same dimensions as traditional beds of the same size. |
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| Question #2 |
| Why does Sales Innovations Inc. show up on my credit card statement? |
| Answer: |
| Because, Sales Innovations Inc. is a main company that runs multiple online sites, each individual store is run under Sales Innovations Inc. |
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| Question #3 |
| What our hours of operation? |
| Answer: |
| Sales Innovations is open for customer service call Monday through Friday 10AM to 4PM Eastern Standard Time. In between these hours you can leave a voice message or contact us by email at sales@sales-innovations.com |
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| Question #4 |
| Why is the price different on your site than on the comparison shopping site? |
| Answer: |
| Our prices change all the time, and the comparison shopping sites do not always have the most up to date information. If you find this happening please contact our customer service department. |
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| Question #5 |
| What is our return Policy? |
| Answer: |
| Please review the return policy under the returns section of our web site. |
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| Question #6 |
| How do I get express shipping? |
| Answer: |
| Express shipping is available upon request. Please contact customer service before you place your order and we will be able to assits you in getting express shipping on your order. |
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| Question #7 |
| Why can I not get a hold of someone during your business hours? |
| Answer: |
| We are a family owned and operated business, and we try answer every phone call when it comes in. Sometimes we are not able to get to the phone or all the lines are taken up. If this is the case please leave us a message and we will return your call promptly. |
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| Question #8 |
| Are your products all New in the box? |
| Answer: |
| Yes, everything that Sales Innovations Inc. sells on our websites is 100% brand new, and comes with all the accessories and instructions that were included from the manufacturer. Unless it is stated otherwise on the products description page. |
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| Question #9 |
| What is Rubber Wood? |
| Answer: |
| Rubberwood is a hardwood from the maple family of woods
Rubberwood has very little tendancy to warp or crack
Rubberwood-Eco Friendly !
Rubberwood is often the most misunderstood species of wood in the furniture industry. The name rubberwood invokes a variety of misconceptions as to it's features and to it's durability. Rubberwood (also called Parawood in Thailand) is the standard common name for the timber of Hevea brasiliensis. |
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| Question #10 |
| Where can I purchase replacement parts for my Bissell vacuum or carpet cleaner? |
| Answer: |
| Replacement parts are available directly from Bissell at their website www.bissell.com. |
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| Question #11 |
| Why do you have to add an item to the cart and apply a coupon in order to see the price and why is our price so much lower than others? |
| Answer: |
| The manufactures of many of the products we sell do not want us to advertise these lower prices we are offering you. So in order for us to give you the lower price we require you to take the extra step in adding the product into the cart and applying the coupon. |
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